Events Assistant – Bank
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Job Summary
Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.
You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.
It’s best if you live within about 30-60 minutes travel of Twickenham Donor Centre, since things can move quickly and you might need to travel at short notice (we’ll always give you a heads‑up though). Some events happen on weekends, so you’ll need to be available occasionally – but don’t worry, it’s not every weekend. We do offer extra pay for weekend shifts, and we’ll cover your travel costs based on our policy.
Main duties of the job
In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run “What’s Your Blood Type?” events where you will perform blood type testing. Your duties at the events will include:
- Collecting event equipment and manually setting up suitable spaces to run the event
- Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
- Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
- Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
- Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
- Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
- Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.
About You
Experience and Knowledge
- Experience of working in a customer service environment (including in a voluntary capacity) is essential.
Qualifications and Training
- Educated to GCSE, NVQ Level 2 or equivalent qualification or equivalent experience is essential
- Comfortable with performing clinical “What’s Your Blood Type?” tests with full training.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference – Caring, Expert and Quality. Together we’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What we offer:
- You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave – 27 days annual leave (pro rata for part‑time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme – the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture – we’ve fostered a culture of continuous learning where colleagues are well‑led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
Next steps
This vacancy will close at 23:59 on Sunday 7th June 2026. This vacancy may close sooner than the advertised deadline if we receive a high volume of applications, so we recommend applying early.
The assessment process for this role will include: a single interview and an assessment centre day. Interviews are anticipated to be held on 3rd July 2026 – subject to confirmation.
For informal enquiries please contact –
Name: Sarah Cawthorne,
Job Title: Recruiter
Contact Details: Email – sarah.cawthorne@nhsbt.nhs.uk
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