Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour
VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider. This part-time, fully remote role is ideal for individuals with strong communication skills and a passion for delivering excellent customer service. With flexible hours and ongoing training, it’s a great opportunity to build your support career from home.
Job Title: Remote Customer Support AssistantCompany: VITA CVLocation: United Kingdom (Remote)Salary: £12–£16 per hourContract Type: Part-TimeHours: FlexibleDepartment: Customer SupportJob Reference: Not specifiedClosing Date: Not specifiedDBS Requirement: No
About the Company
VITA CV is a UK-based recruitment and staffing platform that connects job seekers with flexible and remote opportunities. The company is committed to creating inclusive work environments and supporting career growth through accessible roles and training.
Role Overview
As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. You’ll be responsible for resolving issues, maintaining accurate records, and ensuring a positive customer experience. This role is fully remote and offers flexible working hours.
Key Responsibilities
- Respond to customer enquiries professionally
- Resolve product and service issues efficiently
- Update internal support systems accurately
- Escalate complex cases when necessary
- Maintain a positive and empathetic customer experience
Required Skills and Experience
- Customer-focused mindset
- Reliable, patient, and solution-driven
- Basic computer literacy
- Familiarity with support tools and CRM systems
- Previous experience in customer service or remote support
What We Offer
- Fully remote work environment
- Ongoing training and career development
- Inclusive and supportive team culture
VITA CV is committed to diversity and inclusivity. Applications are encouraged from individuals of all backgrounds, and the company supports equal access to employment opportunities.
Not specified. Early applications are encouraged due to high interest in this position.
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