10 hours per week
Location: Pontefract. You must live locally and commute easily to the store. Our store is open 7 AM to 8 PM, so early starts and late finishes are required.
About the role
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow. Many managers started as Store Assistants and now run their own stores or oversee operations. If you want a fast‑paced role with an employee‑focused retailer passionate about customer happiness, this could be the perfect fit. This is more than just a store job: you’ll be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. Work can be hot in summer and chilly in winter – we value commitment to excellent customer service.
Responsibilities and Expectations
- Get stuck in: Handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Offer a great experience whether chatting with customers or staying efficient during busy times.
- Ask the right questions: Show genuine interest in customers’ projects to help them find everything they need.
- Be proactive: Sell the benefits of Toolstation Club and Trade Accounts, signing customers up for great deals and competitive prices.
- Maintain a warm, friendly personality: Help keep store standards high and create a welcoming workplace.
- Reliability: Be there when needed. Flexibility, commitment, and team support are key.
- Own your best self: Bring energy, enthusiasm, and let your personality shine.
Requirements
No retail experience is required; we will teach you everything you need. We ask only that you are committed to delivering excellent service and are ready to learn and grow.
Benefits
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle‑to‑work programme
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support with Aviva Digicare
- Financial education, support and recognition awards
- Discounts at over 1,000 retailers
EEO Statement
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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