Overview
Join to apply for the Retail Advisor – Clapham role at Virgin Media O2.
NEW STORE OPENING SOON We are recruiting for O2 Retail Advisors in Clapham with both full time and part time positions available: 38 hours, 30 hours, 24 hours, 20 hours, 16 hours and 12 hours.
Location
Clapham
Job Type
Full Time
Posted Date
04-Sep-2025
Interviews
Interviews will take place at our assessment day in Paddington on Friday 26th September.
Your Role
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Who We Are
Virgin Media O2 is the UK’s fastest broadband network and one of the nation’s most-loved mobile brands. As one of the country’s biggest companies, we’re expanding our offering to millions of new customers.
The Must Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You
- Supportive team and tailored training on a 4-day (30 hours) induction within the first two weeks.
- A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
- Opportunity to take part in our accreditation programme leading to further progression.
- 23 days’ annual leave plus an additional day off to celebrate your birthday, with buy/sell leave options.
- Excellent pension scheme, matching up to 10%
- Employee BUPA medical cover, health care plan and life assurance
- Family-friendly policies such as neonatal leave, 14-week paternity leave and carers leave.
Next Steps
Our Recruitment Process Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from a recruiter to discuss the role in more detail and any further questions. If successful at this stage you will be invited to an assessment day on Friday 26th September in Paddington.
So, what are you waiting for! This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!
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