Sales Associate – St Pancras (40h)

Company: Fortnum & Mason
Apply for the Sales Associate – St Pancras (40h)
Location: London
Job Description:

Join the Fortnum & Mason St Pancras Team!

Fortnum & Mason are looking for an exceptional full time Sales Associate to join our busy St Pancras store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer.

Why Work For Us:

  • Competitive hourly rate + paid overtime
  • Discretionary annual bonus (up to 5% of salary)*
  • Up to 40% store and restaurant discounts*
  • Subsidised staff restaurant using Fortnum’s ingredients
  • 28 days’ holiday + a day off for your birthday and 5 extra wellbeing days*
  • Annual staff party and incredible gifts after 5 years

*Subject to terms and conditions of employment

What You’ll Do:

  • Delivering exceptional service across the tills, shop floor and hamper desk
  • Provide a personalised experience capturing the story telling magic across all Fortnum’s products
  • Build relationships with local clientele

What We’re Looking For:

  • Experience in a fast paced environment in a similar role
  • Proven ability to deliver excellent customer service
  • A friendly warm approach with great people skills
  • Flexibility to work various shifts, including weekends

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

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Posted: June 1st, 2026