Prestigious West London aesthetic/cosmetic surgery business are looking for a customer service focused Senior Receptionist.The business caters for a high-profile clientele and as such are looking for someone well-presented with experience and love of cosmetic surgery/ aesthetic treatments andcustomer services.
In return you can expect to work for one of the top names in the industry, offering cutting edge treatments. You will receive a generous salary, discounted treatments and training & development opportunities. You can expect a fast paced and fun working environment, with progression opportunities.
Please note the role requires previous experience from as a receptionist working for a cosmetic surgery or aesthetic clinic.
The Role
The role of the Senior Receptionist is to work supportively with the team. To co-ordinate the patient welcome and their departure: processing billing and ensuring seamless efficiency, providing an excellent in-clinic patient experience.
This is a rewarding role for an individual who enjoys a dynamic, fast-paced setting and who understands the high standards and requirements of the receptionist role in a busy private, consultant-led clinic. Being proactive is a key trait for this role; with the ability to act decisively and intuitively; ensuring the needs of the patient and their personalised care is prioritised.
The following will ensure you are successful in the role
- Receptionist experience in a busy private medical / aesthetic / clinical setting
- Experience working with consultants and healthcare professionals
- A team player with the ability to deliver their roles and responsibilities in a calm and efficient manner while working in a busy environment.
- Excellent relationship builder – ability to create strong working relationships across different departments and consultants.
- Experience of working in a similar high-end environment, delivering exceptional levels of service, professionalism and discretion
- Strong attention to detail
- Excellent communication skills and immaculate written English
- Excellent numerical skills
- A polished and professional manner
- Excellent IT and administrative skills.
- A ‘can do’ attitude.
- A calm demeanour with prior experience working under pressure using sensitivity and discretion always.
- Keen interest in aesthetics and wellness
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