Despatch Manager
Industry: Precision Engineering (Aerospace)
Full-time | Permanent
Salary: £40,000 per annum
About the Role
We’re looking for a driven and highly organised Despatch Manager to lead our despatch operations within a fast‑paced precision engineering environment. This is a hands‑on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards. You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.
Despatch Managers Key Responsibilities
- Lead and manage the day‑to‑day operation of the Despatch Department
- Prioritise workload to ensure all customer delivery deadlines are met
- Supervise, support, and develop the despatch team to maximise performance
- Set clear expectations and maintain accountability within the team
- Identify training needs and support ongoing skill development
- Oversee the accurate preparation and despatch of all customer orders
- Ensure all orders are correctly invoiced and aligned with customer requirements
- Coordinate and monitor subcontract treatment processes
- Maintain accurate despatch logs, treatment records, and monthly reporting
- Oversee stock allocation and organisation within the department
- Respond quickly and effectively to changing production and customer priorities
What We’re Looking For
- Leadership experience managing teams in a fast‑paced environment
- Excellent organisational skills and ability to manage competing priorities
- High attention to detail and commitment to accuracy
- Confident working under pressure while maintaining performance
- Strong communication skills across teams and levels
- Proactive problem‑solver who takes ownership of outcomes
- Good IT skills, including Microsoft Excel and Outlook
What Good Looks Like in This Role
- You run the department smoothly with minimal oversight
- You proactively develop team members and improve performance
- You keep the team organised, focused, and aligned with priorities
- You maintain accuracy even under pressure
- You proactively identify and resolve issues before they escape
- You build strong communication across departments to keep work moving
- You and your team consistently meet or exceed delivery targets
Who This Role Is For
- Leaders who enjoy developing people as well as delivering results
- Individuals who thrive in fast‑paced, deadline‑driven environments
- Managers who take pride in organisation, accuracy, and accountability
- Strong communicators who can coordinate across multiple teams
Why Join Us as a Despatch Manager
- Join a high‑quality aerospace precision engineering business
- Take full ownership of a critical operational department
- Work with a supportive, team‑focused environment
- Opportunity to make a real impact on delivery performance and efficiency
- Stable role within a growing and well‑established company
If this Despatch Manager role is of interest to you, please click apply now.
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