Head of FM & Reactive Maintenance
Northamptonshire / Midlands & Home Counties
£65,000 – £80,000 Basic + Progression to a Director role + Vehicle + 25 days holiday + Expenses + Laptop + Phone + Pension + MORE
Looking for a clear path of a Director’s title? Join a long-established and highly respected M&E contractor with over 70 years of success delivering reactive maintenance, breakdown response and maintenance frameworks across the Midlands and surrounding counties. Due to continued growth, they’re now looking to appoint a commercially driven Head of FM & Reactive Maintenance to lead, develop, and expand their service division, with a clear pathway into a Director-level position over the next 2+ years.
This is a genuine opportunity for someone who wants more than just an operational management role. The business is looking for an ambitious individual capable of growing a department, developing client relationships, securing new work and helping shape the long-term future of the division. The opportunity: you’ll take ownership of the reactive maintenance and FM side of the business, managing the full process from client engagement and estimating through to operational delivery and growth strategy. The role will suit someone who enjoys building relationships, identifying opportunities, improving processes, and developing a profitable service department.
Key Responsibilities
- Developing and growing the FM/reactive maintenance division
- Meeting clients and securing new business opportunities
- Estimating and pricing reactive maintenance and small works
- Managing operational delivery from enquiry through to completion
- Overseeing engineers, subcontractors, and service processes
- Building long-term client relationships and frameworks
- Supporting strategic growth plans alongside senior leadership
What They’re Looking For
- Strong background within FM, building services, M&E maintenance, or reactive works
- Experience managing maintenance operations or service contracts
- Commercially aware and confident in client-facing environments
- Ability to estimate and manage works/projects
- Existing industry relationships/network highly advantageous
- Ambitious individual looking to progress into a senior leadership/directorship position
Why Join?
- Genuine opportunity to step into a Director role within 2+ years
- Established business with an excellent reputation and repeat client base
- Opportunity to shape and grow your own department
- Autonomy, support, and long-term career progression
- Competitive salary/package available depending on experience and client network
This would suit someone currently operating as a Service Manager, FM Manager, Contracts Manager, Maintenance Manager, or Head of Department looking for a bigger platform and long-term progression opportunity.
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