Industry Director

Job Description

Purpose of the role: develop the strategic direction for relationship teams, including the implementation of up‑to‑date methodologies and processes.

Key Responsibilities

• Manage relationship teams, overseeing colleague performance, implementing goals and objectives, and ensuring operational efficiency.
• Maintain strong relationships with the broader Barclays group to promote seamless collaboration across all channels and segments, supporting integrated business planning.
• Oversee all risk aspects, including conduct and credit risk, ensuring full compliance to enhance customer outcomes.
• Monitor the financial performance of relationship teams, including revenue, profitability, and cost control.
• Conduct thorough market research to understand client needs, market trends, competitive landscape, and regulatory changes, identifying growth opportunities.
• Deliver excellent service to customers, consistently meeting ongoing needs while operating at required cost levels.
• Promote a culture of diversity and inclusion, and develop talent and succession within the team.
• Provide expert advice to senior functional management and committees, influencing decisions beyond the own function.
• Manage resourcing, budgeting, and policy creation for a significant sub‑function and coordinate strategic initiatives.
• Escalate breaches of policies or procedures appropriately; foster compliance and ensure regulatory adherence.
• Influence external stakeholders, regulators, and advocacy groups on behalf of Barclays.
• Lead a team of UK Tech bankers, designing and executing strategies to increase market share, income, debit and credit balances in the UK Tech market.
• Collaborate with other specialist bankers across UKC, International Corporate Bank, Investment Banking, business development, large corporate lending, credit risk, portfolio, product, and marketing.
• Act as the principal contact point for key clients and counterparts and serve as a spokesperson for the function and business division.

Leadership and Managerial Expectations

• Lead a large team or sub‑function, embedding a performance culture and guiding other people managers.
• Train, guide, and coach less experienced specialists.
• Exercise management authority to make significant decisions and strategic recommendations within your area.
• Negotiate and influence stakeholders at a senior level, internally and externally.
• Demonstrate Barclays Leadership behaviours: Listen, Energise, Align, and Develop.
• Adhere to Barclays values (Respect, Integrity, Service, Excellence, Stewardship) and uphold the company’s mindset of Empower, Challenge, and Drive.

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