Customer Service Advisor (Clayton-Le-Moors, Accrington)
We are looking for experienced individuals who are confident liaising and working with business customers, stakeholders and external contacts via telephone and email correspondence. This opportunity offers hybrid working with 2 days from home once fully trained.
£23,000 – £24,000 (plus bonus up to 10% pa)
Hybrid working, flexible working hours, modern open plan office, buzzy sociable team environment, free parking, break out room & 29 days annual leave inclusive of Bank Holidays.
Duties include
- Dealing with customer queries including shipping and delivery queries
- Requesting quotes for your customer, via an online system and provide feedback of the best options for your customer
- Inputting pricing information and quotations onto a system
- Scheduling and allocating auction sales
- Monitoring the group inbox & providing online support to customers
- Taking inbound calls from customers
- Liaison with 3rd party hauliers and couriers
We are looking for individuals who have strong IT skills and are confident on the phone & dealing with queries. If you are a team player, have experience in customer service, administration or internal sales we want to hear from you!
This is a great opportunity to work for a successful international business. For more information, please APPLY now or call Olivia at Square Peg Associates today.
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