The Londoner is a 5‑star luxury hotel located in Leicester Square, offering a boutique, yet expansive hospitality experience in a prime London location.
We are excited to add a Concierge to our dedicated team.
Responsibilities
- Provide concierge services to guests during their stay.
- Assist with taxi bookings, reservations, and general enquiries.
- Deliver The Londoner standards of service at all times.
Qualifications
- Current concierge experience within a 5‑star hotel environment in London.
- Local area knowledge.
- Excellent communication skills, both verbal and written.
- Valid UK driving licence.
Benefits
- Competitive salary.
- 28 days holiday per annum including Bank Holidays, increasing with long service.
- Complimentary hot meals, salad bar and unlimited beverages provided daily.
- Recommend a Friend Scheme up to £500 per friend recommended.
- Annual complimentary night stays within our hotels.
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and friends.
- Access to a discount platform for popular stores and outlets.
- Auto enrollment into our company pension scheme.
- Regular social events across all hotels.
- Annual company recognition events held each January.
- Wellbeing champions across all hotels.
- Access to our company doctor for medical appointments and occupational health support.
- Access to the online learning platform Edwardian Academy.
- Opportunities for promotion and a range of training programs.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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