Access and Support Officer

Access and Support Officer – Scale 5

Fixed-Term 12 months

We are looking for an organised and customer-focused Access and Support Officer to join our busy Temporary Accommodation Team. You will provide administrative and casework support to managers and officers, respond to enquiries from customers and landlords, manage records and shared inboxes, and help support the smooth running of the service.

Responsibilities

• Provide administrative and casework support to managers and officers
• Respond to enquiries from customers and landlords
• Manage records and shared inboxes
• Support the smooth running of the service

Qualifications

• Strong communication and IT skills
• Ability to manage a busy workload and work under pressure
• Experience in administration or customer service
• Organised, professional, and team focused

Salary

Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Use the Salary Calculator to help you calculate a pro rata salary.

Diversity Statement

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Contact

Zainab.ibrahim-Noor@royalgreenwich.gov.uk

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