Job Title: Reception Helpdesk Assistant
Department: Estates and Facilities Directorate
Accommodation and Commercial Services
Grade: Grade 3
Salary range: £23,751 – £24,570
Working arrangements: Permanent
Full-time (35 hours per week, 5 days out of 7, primarily Monday-Friday)
There may be a requirement to work evenings and weekends, as business demands
Onsite working only
Closing date: Thursday 2nd April 2026
The Role and Department
As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.
The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Further information about the role and the responsibilities is at the bottom of this job description.
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