Direct Payments Audit Officer

Job Overview

Working Hours: 35 hours per week. Contract type: Permanent. Working style: Hybrid.

Eligible candidates must have existing right to work in the UK; visa sponsorship is not available. Successful candidates must also complete required pre‑employment checks, including BPSS and DBS, before starting employment.

Responsibilities

• Demonstrate excellent interpersonal and communication skills, building positive working relationships and delivering a high standard of customer care.
• Manage workload effectively, prioritising tasks to meet deadlines and maintain accuracy and quality.
• Be confident and proactive in resolving queries, taking ownership of tasks and interpreting rules, policy and guidance.
• Investigate, interrogate and challenge financial information from multiple sources, carrying out thorough audits and reporting outcomes clearly.
• Be proficient in using multiple applications, systems and software; maintain organised, reliable, and accessible records.
• Maintain strong literacy and numeracy skills, with excellent attention to detail for preparing documentation, undertaking calculations and ensuring accuracy in financial monitoring.
• Be flexible and adaptable to meet service needs.
• Show willingness to undertake any required training to support development.

Technical Requirements

• Good basic knowledge and understanding of financial processes, specifically around financial records, transactions and reconciliation.
• Excellent IT skills, especially spreadsheet skills.
• Skilled in interrogating and investigating information, following instincts and evidence.

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