Reception Badging Officer
Permanent
Location: Basingstoke
Hours: Full time, Monday – Friday, 07:00 – 17:00
Pay: £15.00 per hour
Join Our Team as a Reception Badging Officer
We’re looking for a professional, customer-focused Front of House Security Officer to join our onsite team at Visa in Basingstoke. This is more than a traditional security role — you’ll be the first point of contact for visitors, delivering a seamless, welcoming experience while maintaining the highest standards of security and compliance.
About the Role
- Deliver a professional front-of-house service, welcoming visitors and managing enquiries
- Oversee access control, visitor management, and badging processes
- Monitor security systems and respond promptly to alarms and incidents
- Conduct patrols and support investigations, ensuring accurate reporting
- Maintain detailed records, audit trails, and compliance documentation
- Support emergency response procedures in line with site protocols
- Provide administrative support, ensuring all security data and logs are up to date
- Work collaboratively with colleagues and stakeholders to maintain a safe, secure, and welcoming environment
You will be responsible for
- Welcoming staff and visitors and creating a safe, professional atmosphere
- Conducting regular patrols and monitoring premises to prevent unauthorised access, theft, or vandalism.
- Monitoring access points, CCTV, and handling security procedures
- Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed.
- Complete detailed reports on daily activities, incidents, and any security concerns.
- Assist in emergency situations, including evacuations and first aid support if required.
- Adapting to different client sites – no two days are the same
- Responding calmly and confidently to incidents or concerns
- Working as part of a diverse, supportive team
Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Progression opportunities – many of our team go on to senior and site management roles
- A welcoming, respectful team culture
- Uniform and full induction provided
- Cycle to Work scheme
What we are looking for
Essential Requirements
- Full UK Driving Licence
- Valid SIA Door Supervisor Licence
- First Aid at Work certification
- Experience with access control systems
- Ability to stand for extended periods
Desirable
- 5+ years’ experience in corporate security with a customer-facing focus
Interested? Apply now and secure your future with us! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
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