The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
- Use of diagnostic equipment toidentifyvehicle faults.
- Testing of parts and systems to ensure correct working.
- Following checklists to ensure all critical parts of vehicles are examined.
- Carrying out bumper to bumper overview, service, and inspection.
- Maintenance of electronic systems including on board entertainment systems.
- Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
- Completion of legible andaccuratepaperwork for the customers and centres records.
- Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
We are looking for an enthusiastic, hardworking individual to join our team and embark on along termcareer, with excellent earning and progression opportunities once you complete your apprenticeship.
Training provided
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at ourstate-of-the-arttraining centre.
Successful applicants must be prepared to travel to theVolkswagen Group National Learning Centre,in Milton Keynes,to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
As an apprentice, you will alsohave the opportunity toattend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
Qualifications received
On successful completion of the three-yearprogramme, you will receive the following:
- Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
- Brand specific certifications
Scotland, Northern Ireland, Wales: Framework
- Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VRQ)
- Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VCQ)
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