Job Responsibilities
- To provide direct supervision and organisation of the domestic team.
- To arrange cover for absences and unforeseen instances and facilitate any adjustment of work schedules in light of daily requirements to meet service needs to obtain acceptable standards of cleaning.
- To ensure all staff in the team are working to Trust polices and are correctly instructed and trained in the use of operating methods, equipment and techniques required to provide a safe environment.
- Responsible for the day to day domestic service within a specified shift time and allocated zone.
- To manage both staff and the service across the Broadgreen site, and be point of contact in dealing with issues raised.
- Ensuring all audits are completed within timescales and are in line with NSoC.
- Ensuring the rotas are covered; allocating work to Domestic assistants; liaising with management to ensure a continuation of service in the event of major staff shortages; prioritising urgent requests; authorising overtime within the allocated budget.
- Training of staff in basic job skills under the direction of Management.
- Training of health and safety, including cascade training and the monthly toolbox training; ensuring that the staff are compliant with the mandatory training, including COSHH; making arrangements for staff to attend training.
- Toolbox training; ensuring that staff are trained; recording the information on the appropriate documents on the computer; developing toolbox training sheets.
- Carry out staff appraisals and manage staff performance.
- Cooperate on matters of health and safety and ensure that all staff comply with current Health and safety practices.
- Ensuring all staff carry out their duties to the required standard as determined by Management; identifying and resolving staff performance problems; highlighting issues with management.
- Under the direction of management, authority to give informal disciplinary warnings.
- Report any issues with staff that do not comply with Aintree values.
- Maintaining Trust standards of hygiene at all times, including personal cleanliness and working practices.
- Handling customer complaints in conjunction with Management and completing all the relevant documentation.
Working Hours and Availability
2 x PT roles working between 3 pm and 8 pm Monday to Friday and 1 x PT role working between 6 am and 9:30 am Monday to Friday. Please do not apply if you cannot commit to these hours.
This advert closes on Tuesday 19 May 2026.
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