Overview
With us, you will get to know the diverse world of logistics. Whether it’s delivering equipment for sports or transporting sensitive components for smartphones, you make an important contribution to life’s small and big moments. Your work at Kuehne+Nagel has more impact than you can imagine.
How you create impact
Our 24‑month Apprenticeship programme blends practical on‑the‑job training with study towards the Sales Level 4 Apprenticeship standard.
You’ll learn everything you need to become a top sales performer while supported by your peers, managers and the apprenticeship team.
First part: customer service fundamentals; second part: specialist sales skills and managing your own account or desk. Successful apprentices can secure a full‑time sales position and earn bonuses and pay rises.
Responsibilities
- Efficiently process bookings from clients and overseas agents into the system.
- Provide operational support for Sales Managers when required.
- Liaise with all relevant parties throughout shipments to organise goods movement and ensure exceptional customer service.
- Deal with issues during shipments and keep clients and Sales Managers updated.
- Process sales and purchase invoices for the branch.
- Collaborate with colleagues and participate in meetings and training sessions.
- Make sales calls, engage and onboard new customers.
- Attend customer off‑site meetings.
- Analyse sales performance statistics and prepare‑deliver customer review meetings.
What we would like you to bring
The minimum entry requirement for this apprenticeship is five GCSEs at grades 3–9 / A*–D (including Maths and English).
We value candidates passionate about excellent customer service, with a strong work ethic, good planning and organisational skills, the ability to multitask, and a self‑starter attitude.
Previous use of Microsoft Outlook and Excel is beneficial.
This vacancy does not meet minimum requirements for visa sponsorship. Candidates must have been resident in the EEA for at least the last 3 years.
This is an entry‑level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the right role for you.
What’s in it for you
Competitive starting salary of £15,600 in year one with an increase after 12 months, plus a great bonus once you complete the apprenticeship. You will also receive attractive benefits and an Apprentice NUS discount card.
You’ll be supported by mentors, line managers and former apprentices throughout your journey.
Key Information
- Apprenticeship Contract: Fixed Term 2 years – Start date September 2026.
- Working hours: Monday – Friday 9:00 am – 5:15 pm.
- Place of work: On‑site in office.
Recruitment Process
- Step 1: Applications reviewed on a rolling basis.
- Step 2: Shortlisted candidates invited to a telephone screening call with a Talent Acquisition team member.
- Step 3: Final shortlist invited to an on‑site interview with two hiring team members.
- Step 4: All candidates receive telephone feedback after interviews; offers will be followed by a further site tour and right‑to‑work documentation.
Who we are
Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people worldwide.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Agency unsolicited CV/Resume
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without a prior signed agreement will be considered our property and no fees will be paid.
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