Bank Support Assistant – Disabilities (CQC)

Responsibilities

• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement.
• Promote social inclusion and help customers build confidence, resilience and self-esteem.
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed.
• Maintain a safe environment and follow relevant regulations and practices.
• Cooperate with the Home Office to prevent illegal working; an enhanced Disclosure and Barring Service check will be required and paid for upon successful application.

Qualifications

• Caring, approachable nature.
• Ability to keep accurate records and share information clearly with the team.
• Excellent communication skills to build positive relationships with customers, families and agencies.
• Experience working effectively as part of a team.
• Positive and accepting approach to customers irrespective of their needs.
• NVQ Level 2 in Health and Social Care or willingness to work toward it.
• Proficient technology/IT skills (Microsoft Office and similar).

Benefits

• 33 days’ annual leave pro‑rata (rising to 38 days including bank holidays).
• Occupational sick pay linked to length of service.
• Contributory pension scheme.
• A variety of online discounts and rewards from major retailers.
• Health and well‑being plans.
• A wide range of learning and development opportunities.

Equal Opportunity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds as part of our commitment to offering an inclusive environment for employees and customers.

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