About The Role
Job Title: Family Support Worker – ECHO
Contract: Permanent
Hours: 37
Salary: HC07 £32,061 – £36,363
Location: Hereford
Closing date: 14/06/2026
The Role
An exciting opportunity has arisen for a family support worker in our ECHO team, part of children’s safeguarding and family support. We are an established and friendly multi‑disciplinary team. The ECHO team supports children and families on the Edge of Care, and children who are reunified home after a period in care. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.
About You
You will be responsible for a small workload of families and will be expected to work intensively with children and parents. This might include early mornings, evenings and weekends. You will be part of a multi‑disciplinary team, consisting of family support colleagues, colleagues from Women’s Aid and Turning Point and a systemic family therapist. We also work very closely with the allocated social workers and other agencies involved with the family.
We Offer
A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Salary range of £32,061 – £36,363 per annum
- Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
- Flexible working: including the potential for job‑sharing, part‑time hours and agile working.
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees (based on role requirements)
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
- Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
- Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre‑employment checks.
If you would like to discuss the role informally, please contact RecruitmentCYPD@herefordshire.gov.uk.
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