Role Overview
We are looking for a Major Works and Strategic Coordinator to play a central role in the delivery of major works and asset-related projects across Trinity Property Group.
Role Expectations
This is a coordination and communication role at its core. You will be expected to gather and validate information accurately, maintain meticulous records and ensure that all relevant parties, internal teams, customers and third-party contractors are kept informed at every stage of a project. You will work closely with Property Managers and the wider Strategic and Major Works team, supporting the monitoring and reporting of leaks, roofing issues and ongoing major works programmes across the business. You will be comfortable probing for information, asking the right questions and following established processes with consistency and care.
What Success Looks Like
- Projects are well coordinated, with accurate records and timely communication throughout
- Property Managers feel supported and the operational burden on their teams is reduced
- Customers receive clear, professional and proactive updates before, during and after works
- Documentation, notices and correspondence are prepared accurately and on time
- Issues relating to leaks, roofing and asset concerns are logged, tracked and escalated appropriately
How You’ll Spend Most Of Your Time
- Collecting, reviewing and validating information from multiple internal systems
- Preparing letters, documentation and statutory or legal notices, including Section 20 correspondence
- Liaising with customers, contractors, surveyors and other stakeholders to support smooth project delivery
- Supporting the coordination and administration of major works programmes across TPG
- Monitoring, logging and reporting leaks, roof issues and related strategic concerns
- Maintaining accurate records and ensuring documentation is stored in line with internal standards
- Identifying opportunities to improve processes and enhance service delivery
Who This Role Is For
- Is highly organised and detail-oriented, with a strong sense of ownership over their work
- Communicates clearly and professionally, both in writing and in conversation
- Can manage a busy workload and prioritise effectively without losing accuracy
- Is self-motivated and comfortable working independently
- Has a positive, proactive and solutions-focused approach
- Is energetic, customer-centric and takes pride in delivering a high-quality service
Experience That Helps
- Strong written and verbal communication skills
- Confidence in probing, fact-checking and validating information from multiple sources
- Good general IT skills and experience working across multiple systems
- Previous experience working within the property sector (desirable)
- Knowledge of the Section 20 process (desirable)
- Experience instructing repairs and works (desirable)
What We Offer
- Competitive salary, aligned to experience
- 24 days holiday plus bank holidays
- Pension scheme
- Vitality private healthcare
- Perkbox membership with discounts across retail, travel and entertainment
- Fully funded training and professional development, including paid study leave
- Employee referral scheme
- Annual salary review
- Free eye tests and Cycle to Work scheme
- Long service award
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