Customer Service/Administrator

Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience.

Role

Administrator.

Shifts

Monday – Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am – 5.30pm.

Pay

£13.45 per hour.

Duration

6-12 months contract with the potential to go permanent dependent on performance.

Location

Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA.

Main Tasks

• Ensure that orders are received when goods/services have been supplied.
• Liaise with suppliers to resolve any invoice queries.
• Answer telephones and pass on messages in a professional manner.
• Take customer orders.
• Update customers on orders and deliveries.
• Deal with any customer queries.
• Support internal staff with pricing queries.
• Data entry.

Qualifications

• Excellent IT skills and proficiency in the use of Google suite & Microsoft Office suite.
• Flexible and adaptable attitude with ability to prioritise a range of different tasks.
• Exceptional communication skills, at all levels, both written and verbal.
• Excellent organisational and time management skills.
• Excellent interpersonal skills with other members of staff at all levels of the organisation.
• Confident, enthusiastic and tenacious.
• Previous admin or customer service experience.

Benefits

• Advice and editing on your current CV.
• Dedicated team throughout your journey within the role.
• Paid holiday.
• Exclusive online services including restaurant and retail discounts.
• Chance to receive £25* for referring a friend.
• Opportunity for progression into permanent roles.
• Competitive rates of pay.

All applicants are subject to vetting checks including but not limited to Right to work check, medical check and reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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