A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as a Receptionist/ Admin Support to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
Your role is primarily based at Temple House, Mill Hill Lane, Derby, DE23 6SA. Occasional cover may be required at alternative bases to cover annual leave or sick leave at CAMHS Bases Rivermead, Goods Road, Belper; Ripley Resource Centre (above Library) and Century House, 100 Nottingham Road, Long Eaton.
8:00 am – 4:00 pm Wednesday to Friday with occasional cover for annual leave and sickness for the evening clinic (until 8:00 pm).
The Trust policy for posts that are time‑limited states that applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis with approval from their line manager. Applicants who are not employed by an NHS organisation will receive a fixed‑term contract.
Main Duties of the Job
We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.
Applicants will need the confidence and experience to be able to deliver a high‑quality front‑of‑house reception/admin support service, including:
- Greeting clients to our premises
- Dealing with a wide range of telephone callers
- Working as part of a team delivering an excellent support service to our CAMHS clinical teams and their clients
- Experience of multi‑tasking in a busy office environment is required
We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.
You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast‑paced and ever‑changing environment.
Person Specification (Skills)
- 1 year of office experience
- Diary management
- Experience with Microsoft Office, Word, Excel and Outlook
- Front‑of‑house reception experience
- Telephone manner/discretion with sensitive information
- Confidentiality/GDPR
- Teamwork
- Communication and interpersonal skills
- SystmOne / EPR
- NHS experience
Qualifications
- OHSRA 1 typing or word processing or equivalent experience (typing test)
- English GCSE Grade C or equivalent
- Customer Service Training
Benefits
- Commitment to flexible working where possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years and 33 days after 10 years of service
- Yearly appraisal and commitment to ongoing training
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
- Structured learning and development opportunities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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