Relief Support Worker
To assist service users to live their best lives by exercising choice to improve their mental health and wellbeing, reduce loneliness, increase social participation, work towards goals, and develop independence.
Description
Work in accordance with the regulations of the Care Quality Commission and the Care Act. Zero‑hour contract. Compensation: £12.76 per hour.
Key Responsibilities
- Establish and maintain relationships of trust with service users to build engagement.
- Help service users set, prioritise and achieve personal goals to increase hope, motivation and ambition.
- Work flexibly with service users.
- Value the lived experience of service users and enable them to use that experience to support each other and improve the Together service.
- Carry out assessments and determine urgency of service user needs.
- Work with professionals from other agencies and make onward referrals.
- Carry out risk assessments to keep service users safe and improve quality of support.
- Attend placement reviews.
- Work with service users on a 1:1 basis and in groups.
- Assist service users to navigate the benefits and education systems.
- Assist service users to manage friendships and family relationships.
- Assist service users to manage medication, including prompting and/or administering medication according to Together procedures.
- Assist service users with daily life tasks such as bills, forms, mail and appointments, and accompany them to appointments as necessary.
- Encourage positive choices around food, leisure, etc.
- Undertake and assist with domestic tasks such as cooking and cleaning, ensuring infection control compliance.
- Assist service users with personal care as required.
- Adhere to the Together policy on lone working.
- Make timely records that are concise, accurate, and written for the service user to understand, using Together computer‑based systems.
- Write clear word‑processed and handwritten reports and records in English.
- Participate in mandatory and job‑related courses and learning activities.
- Maintain professional boundaries in all aspects of work with service users.
Generic Tasks
- Undertake and assist with all tasks related to fire safety and health & safety.
- Upheld and practice Together’s organisational values in delivering this role.
- Represent the service positively with service users and other agencies.
- Adhere to Together’s equalities policy.
- Maintain confidentiality regarding service users.
- Follow Together’s safeguarding policy.
Job Benefits
Benefits information is available in a PDF. Common benefits include health insurance, pension scheme, staff discounts, and opportunities for further training.
Equal Opportunities and DBS
Successful candidates will require an enhanced DBS check. For more information visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non‑discriminatory practices. Charity No. 211091.
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