Position
Carer/Support Worker/Client Recruitment
Remuneration
£16.16 per hour for all shifts, rising with pay increments.
Advertising End Date
Not Specified
About The Role
Location: Faringdon, Oxfordshire
Hours: Permanent, full‑time – 36.75 hours per week, days and waking nights. Bank hours also available to cover absences of the current team.
Pay: £16.16 per hour – £17.17 per hour, for all shifts (based on length of service).
Start Date: ASAP (subject to checks)
Driving: Own car required to reach workplace. Possible future need to drive Client’s automatic WAV.
Benefits
- Competitive hourly rates
- 5.6 weeks annual leave (pro rata) (paid if Bank worker)
- Comprehensive induction and ongoing training
- Pension (subject to eligibility)
- Free parking
- Free DBS
- Regular supervision and support from an experienced Case Manager and HR team
Job Summary
Are you a caring, confident support worker who thrives in a person‑centred environment? Do you enjoy bringing creativity, energy and fun into your work? We’re looking for proactive Support Workers to support a vibrant 25‑year‑old man with physical and developmental needs. Our client thrives in an environment full of activity and engagement. He communicates by a variety of movements and facial expressions. He experiences epileptic seizures which vary greatly and require constant monitoring. He is wheelchair dependent, living in a fully adapted home with his family, and requires 2:1 support for all his personal and daily care needs (he cannot be left unattended). This is a unique opportunity to be part of a close‑knit team that works collaboratively to enhance his quality of life through meaningful interaction, therapeutic activities, and structured routines.
Main Duties and Responsibilities
- Engage in Daily Activities: Help plan and participate in activities that stimulate and entertain, ensuring every day is filled with moments of joy.
- Support and Care: Provide essential care, including preparing and giving all food and drinks for the client, personal care and medication administration, while ensuring his safety and wellbeing.
- Collaborate with Professionals: Work with therapists and the family to implement physio, OT, hydrotherapy and other therapeutic programs, making each session interactive and enjoyable.
- Be a Positive Influence: Create a lively atmosphere that encourages the client’s participation in all aspects of his routine.
Hours & Shifts
- Full‑time 36.75 hours per week and bank hours available.
- Mix of day shifts (7:45am–8pm) and waking nights (7:45pm–8am)
- Weekend work included
- Permanent hours discussed at interview
If you’re ready to bring your energy, creativity and care skills to a role where you’ll be truly valued, we’d like to hear from you. Apply now and help us create a vibrant, supportive environment for this exceptional young man.
Important
Our client does not offer sponsorship. You must be eligible to work in the UK.
Equal Opportunities
We are committed to equality and encourage applications from all individuals, regardless of age, disability, gender, sexual orientation or background.
About You
What We’re Looking For
- Experience in Care: You should have experience with complex medical needs. Experience with adults with trauma or an interest in therapy is a bonus.
- Creativity and Motivation: Imaginative and proactive in creating a fun, engaging environment.
- Team Player: Work closely with another support worker and the family, being cooperative and communicative.
- Reliability and Compassion: Patient, trustworthy and genuinely caring about making a positive impact.
It would be great to receive your application if you have the following skills/behaviours:
- NVQ Level 3 (or equivalent) or experience in care is essential.
- Experience of caring for someone with physical and learning disabilities.
- Experience of working with family members and clients is desirable.
- Experience of physiotherapy, occupational therapy and speech and language therapy is preferable.
- Training in managing epilepsy is preferable, but training can be provided.
- Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries; you may be required to bend, kneel, squat, push or pull.
- Confident and comfortable working in the client’s own home and sensitive to the needs and wishes of him and his family.
- Can demonstrate commitment and passion for meeting our client’s needs.
- Can demonstrate empathy and understanding in an appropriate and professional manner.
- A team player who understands the importance of feedback to qualified members of the team.
- Can develop productive and professional relationships with others.
- Actively creates an inclusive environment respecting diversity.
- Good organisational skills who can adhere to standards and quality requirements.
- Friendly, approachable with a proactive and encouraging approach.
- Water‑confident – to support with hydrotherapy.
- Punctual, patient, reliable and trustworthy.
- Can maintain an excellent level of confidentiality.
- Good verbal & written communication skills and IT literate.
- Able to think creatively and to use initiative.
- Willingness to work flexibly and cover shifts, sometimes at short notice.
- A full driving licence (endorsements to be disclosed).
About Us
ILS Case Management is the UK’s leading independent nationwide Case Management company. We address the practicalities when a person’s life has been changed by injury, working with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and comply with their standards. Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; we will support you from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day‑to‑day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client’s care needs.
Our Company Values
- We are Supportive. It matters to us that our clients and staff know that we care.
- Integrity: We can be trusted to work in a professional, honest and transparent way.
- Client‑Centred: We put our client’s aspirations at the centre of everything we do.
- Quality‑Focused: We set high standards and aim to exceed them.
- Positive: We find solutions and empower others.
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