Job Summary
The Driver Receptionist role at IC24 in Broomfield Chelmsford offers a combined reception and transport position, primarily working out‑of‑hours, weekends and night shifts. The starting hourly rate is £12.71, with enhanced rates for unsociable hours. Working across multiple locations including Southend, Thurrock and Basildon, this role provides variety and opportunities for career growth within a not‑for‑profit social enterprise focused on patient‑centred primary care.
Responsibilities
- Act as a Receptionist: welcome patients compassionately, ensure confidentiality, handle appointment booking, comfort calls and sensitive situations with IT skills for system navigation.
- Maintain accurate, confidential records and communicate with call centres.
- Act as a Driver: conduct vehicle and equipment checks, safely transport clinicians to home visits, accompany them into patient homes when required, and ensure correct use of equipment.
Qualifications
- Full, clean, manual UK driving licence, with the ability to drive both automatic and manual vehicles.
- Excellent empathy, strong IT skills and the ability to remain professional during distressing moments.
Benefits
- Hourly rate from £12.71 with enhanced rates up to 60 % for bank holidays.
- Additional annual leave above statutory minimum based on service.
- Opportunity to join the NHS Pension Scheme.
- Free 24/7 independent counselling service.
- Learning and development opportunities.
- Free membership to a reward and discount platform.
- Access to Blue Light Card and other NHS discount schemes.
EEO Statement
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under‑represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.
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