TW432 – Office Administrator
We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. The company has offices in Gloucestershire & Worcestershire and is looking for a full-time Administrator to join their talented team.
This role supports the busy Property Management team in an administrative capacity, with excellent opportunities for growth and development. Tasks will vary but include managing data entry, liaising with tenants and landlords, coordinating appointments, answering calls, and handling general office administration.
No previous office experience is required as full training will be provided, so you could come from the retail, leisure or hospitality industry and progress within an administration role.
The company believes that staff are the core of the business and therefore ensures an environment where the team feels valued, providing support towards training and development as well as the following benefits:
- 22 days annual leave, bank holidays, rising with years of service and a birthday off
- Longevity of service rewards and bonus
- Corporate team building days and events
- Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave
- Industry qualifications (ARLA) and membership fees paid for
- Cycle to work schemePension scheme
Responsibilities
- Support the Property Managers with day-to-day admin tasks across the portfolio
- Maintain accurate and up-to-date records on property management software
- Coordinate and book routine and emergency maintenance appointments
- Communicate with tenants, contractors, and landlords by phone and email
- Assist in processing tenancy renewals, deposit returns, and compliance documentation
- Handle incoming queries and ensure issues are directed or resolved appropriately
- Support with scheduling property visits and preparing follow-up reports
- General office administration to assist the wider lettings team
Hours: Monday to Friday, 8:30 am – 5:30 pm (1-hour lunch break). Salary: Up to £28k per annum depending on experience.
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