Higher Level Support Worker

Company: Percy-Hedley-Foundation
Apply for the Higher Level Support Worker
Location: Newcastle upon Tyne
Job Description:

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide.

We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.

Hedley’s Horizons provides adults with disabilities day opportunities and activities that promote the ethos of lifelong learning and the importance of wellbeing in adult life. Hedley’s Horizons is a busy, vibrant and varied environment that supports disabled adults with cerebral palsy, communication and sensory impairments and complex learning needs including those with Autism Spectrum Conditions. We offer a choice of activities that meet peoples’ aspirations, needs and preferences, thus offering a very individual programme with support from a highly skilled and dedicated staff team.

The Role

Please note we do not offer sponsorship, applicants must have the right to work in the UK.

We are looking to recruit an experienced Higher Level Support Worker to be based at Hedley’s Horizons service in Forest Hall. The role will involve assisting the activity lead and helping to support in the delivery of activities within the groups. This site offers a provision to meet the needs of people with Autism Spectrum Conditions.

Hedley’s Horizons helps to support individuals to participate in a variety of activities and enterprise sessions. It offers a busy, vibrant, and varied environment that supports adults with disabilities such as autism, communication and sensory impairments and complex needs.

The role will involve working

Mondays 8.45 – 4.15pm

Tuesdays 8.45 – 4.00pm

Wednesdays 8.45 – 4.00pm (6.00pm once every 4 weeks)

Thursdays 8.45- 4.00pm

Fridays 8.45 – 4.00pm

It is important to be a real team player. Flexibility with an ability to adapt and respond to evolving situations is an important skill for our team that helps us maintain the highest level of care and support. Due to the nature of this role a minimum of 2 years experience working as a support worker is essential and experience of working with individuals with ASC or PMLD would be desirable.

If you think you have what it takes to join our team, we would love to hear from you

  • 23 days annual leave plus bank holidays off, rising to 28 days after 5 years service (pro-rata for part-time staff)
  • Social working hours (Monday – Friday)
  • Loyalty awards starting at 2 years’ service
  • Access to a rewards scheme designed to save money on shopping
  • Access to Blue Light Card
  • Contributory Pension Scheme
  • Induction and ongoing training
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Wellbeing support (including occupational health, physio services and counselling services)
  • Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

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Posted: June 2nd, 2026