Internal Sales Assistant

Location: Ammanford

As an Internal Sales Assistant, you will support the Branch Manager to ensure the efficient, profitable, and customer‑focused running of the branch. This hands‑on role involves sales, stock control, customer service, and growth of our customer base.

What You’ll Do

• Support the Branch Manager in achieving branch sales targets and maximising margins.
• Provide customers with quotations, product advice, and a high level of service.
• Identify opportunities with new and existing customers to grow business.
• Manage and maintain stock levels, ensuring core products are available and displayed effectively.
• Coordinate stock takes and ensure goods‑in procedures are followed correctly.
• Build strong relationships with customers and suppliers, resolving issues swiftly.
• Stay commercially aware of local market trends and competitor activity.
• Support cash collection, debt control, and contribute to financial performance goals.

What We’re Looking For

• Previous experience in a similar sales or customer service role (ideally within a builder’s merchants or trade environment).
• Strong communication skills and the ability to build rapport with customers.
• Organised, reliable, and committed to delivering results.
• A team player who can also work independently.
• Commercial awareness and a proactive attitude toward identifying sales opportunities.

What We Offer

Benefits include a Profit Share Bonus Scheme, an online discount portal with money‑off retail brands and holidays, an Employee Care Helpline and digital GP access, a staff discount scheme, a Death in Service benefit, and formal training and career progression opportunities.

Hours of work: 40.75 hours per week, Monday–Friday 7:30 am – 4:30 pm, plus every other Saturday morning 8:00 am – 12:00 pm.

Salary: Depending on experience.

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