iQ is one of the UK’s biggest providers of student accommodation, committed to giving our 37,000 students in 86 sites across 29 UK cities their best year yet.
Our London and Manchester based support teams are the cog that keeps the iQ wheels turning, providing our brilliant site teams with everything they need to deliver a fantastic student experience every day.
iQers are a pretty special bunch. Our team is bursting with independent thinkers and problem solvers, who join us to explore what’s possible and build a career as part of a diverse, fun and supportive team. If you have people skills, personality and potential then you have all the makings of a great iQer.
People Operations Coordinator
We’re looking for a People Operations Coordinator to join our People team, playing a key role in delivering a smooth, professional and people‑focused experience for our iQers.
In this role, you’ll support the full employee lifecycle, ensuring our processes run efficiently and our people receive a high‑quality, consistent experience from day one. Acting as a first point of contact for people‑related queries, you’ll work closely with colleagues across the business, supporting the wider People team across payroll, data and advisory activity.
Key Responsibilities
- Supporting the full employee lifecycle, including onboarding, changes and leavers, ensuring a smooth and consistent experience
- Maintaining and updating people systems, ensuring data accuracy and integrity at all times
- Acting as a first point of contact for People queries, resolving efficiently or escalating where needed
- Managing the case management system, allocating and responding to requests within agreed SLAs
- Ensuring right to work and DBS checks are completed accurately and in line with compliance requirements
- Supporting onboarding activity, including new joiner engagement and delivering first day inductions
- Working closely with Payroll to ensure all employee changes are processed accurately and on time
- Supporting employee engagement activity, including administration of surveys and follow‑up actions
- Raising and managing purchase orders and general People team administration
- Keeping up to date with legislative changes and supporting updates to processes and documentation
- Contributing to wider People projects and continuous improvement initiatives
Skills and Experience
- Experience in a busy HR or administrative environment
- Confident communication and organisational skills
- Experience using HR systems (iTrent desirable) and MS Office
- Working towards CIPD (desirable)
We operate a hybrid working model with 3 days in the office and 2 days working from home / site location.
#J-18808-Ljbffr…