Key Responsibilities
- Carry out full range of plumbing repairs, maintenance, installations in tenanted and void properties, ensuring all work meets SMBC standards, specifications, timescales.
- Diagnose plumbing faults, identify required materials, and complete repairs efficiently with a strong “right first time” approach.
- Undertake tasks such as repairing leaks, replacing pipework, fitting sanitary ware, unblocking systems, repairing heating and hot water components (non‑gas), and completing general plumbing maintenance.
- Support void property turnaround by completing all required plumbing works to prepare homes for re‑letting.
- Ensure all work is completed safely, following health and safety regulations, safeguarding procedures, fire safety requirements.
- Maintain accurate records of work completed using handheld devices and council systems.
- Manage tools, equipment, and materials responsibly, ensuring cost‑effective use of resources.
- Provide excellent customer service, communicating professionally and respectfully with tenants, colleagues, and contractors.
- Report any concerns relating to property condition, tenant welfare, or safety issues promptly.
- Contribute to continuous improvement by identifying issues, suggesting solutions, and supporting service development.
About You
- Proven experience as a plumber within housing repairs, construction, or property maintenance.
- Strong diagnostic skills with the ability to plan and complete plumbing tasks to a high standard.
- Excellent customer service skills with a professional and approachable manner.
- Confident working independently and managing a varied workload.
- Good understanding of health and safety, safeguarding, and compliance requirements.
- Able to use mobile technology to record work and access job information.
- A full UK driving licence is essential.
- Relevant plumbing qualifications (e.g., NVQ Level 2/3 or equivalent).
Why Join Us
This is a hands‑on role where your work will directly improve the comfort, safety, and quality of homes across Sandwell. You’ll be part of a supportive team delivering essential repairs that make a real difference to residents’ lives.
Benefits
- Competitive salary & pension scheme
- Generous holiday allowance
- Continuous training and development
- Employee benefits and health initiatives
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