Platform Support Specialist – Onboarding & Tickets

Company: Ascot Lloyd
Apply for the Platform Support Specialist – Onboarding & Tickets
Location: Birmingham
Job Description:

Ascot Lloyd, a leading UK wealth management firm, seeks a Phone and Freshdesk Ticketing System Operative in Birmingham. This role entails managing incoming calls, handling Freshdesk tickets, and facilitating transfers, ensuring customer satisfaction. Candidates should have 1-2 years’ experience in financial services, strong communication skills, and problem-solving abilities. The position offers a dynamic work environment where collaboration and adaptability are valued.#J-18808-Ljbffr…

Posted: June 1st, 2026