Site Relationship Manager (Digital for Operations)
Filton (Hybrid – approx. 60% onsite) 35 hours per week | Long-term contract opportunity
£26.16 per hour PAYE or £35.0 per hour Umbrella
Contract: 6 Months +
The Role
We’re looking for an experienced Site Relationship Manager (SRM) to act as the strategic interface between Digital/IT functions and a large industrial manufacturing site.
This is a business-facing, relationship-driven role focused on enabling operational delivery, shaping the site-level digital roadmap, and ensuring digital solutions effectively support shop-floor and operational teams.
You’ll work closely with site leadership, operations, and digital teams to align priorities, manage demand, and drive adoption of digital solutions — acting as a trusted advisor rather than a hands‑on technical specialist.
What You’ll Be Doing
- Build and maintain strong, trusted relationships with site leadership and operational stakeholders
- Act as the single focal point for all Digital/IT activities at site level
- Shape and maintain the local digital strategy and roadmap aligned to business priorities
- Translate operational needs into clear digital demand and priorities
- Coordinate digital deployments, ensuring alignment with production activities
- Promote digitalisation and automation using existing digital products and services
- Ensure business continuity for digital solutions used across the site
- Lead stakeholder communication during incidents and support root cause analysis
- Champion cyber security awareness and good IT/OT practices on site
- Drive continuous improvement, challenge existing ways of working, and support change
- Work with suppliers and service partners to monitor performance and service levels
What We’re Looking For
- Strong stakeholder and relationship management experience
- Background in IT, Digital, or Technology-enabled roles (hands‑on technical delivery not required)
- Experience working in an industrial, manufacturing, or operational environment
- Understanding of how digital and IT solutions support shop‑floor operations
- Confident communicator, able to engage with both operational teams and senior leaders
- Experience coordinating across multiple digital or IT domains
Nice to Have
- Experience in roles such as IT Business Partner, Digital Business Partner, or Site IT Lead
- Exposure to IT/OT environments
- Awareness of cyber security practices in operational settings
Additional Information
- Hybrid working available, with regular on‑site presence required
- Occasional travel may be required
- Role requires eligibility for export control / security clearance
- Long‑term assignment with potential extension
Apply now to take the next step in your career
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