Laboratory Coordinator in London

Laboratory Support Coordinator – Applications

Are you ready to take your expertise to the next level? Our client, a leading organization in the healthcare industry, is on the lookout for a passionate and skilled Laboratory Support Coordinator – Applications to join their dynamic team. If you thrive in a fast‑paced environment and are eager to make a real impact, this is the role for you!

Key Responsibilities

• Installation and support on advanced laboratory systems
• Providing comprehensive customer training
• Troubleshooting and resolving technical issues
• Offering sales and customer support
• Performing software modifications and maintaining products
• Assisting with tender responses and conducting engaging product demonstrations

Qualifications

• A thorough understanding of the IVD industry and experience in implementing best‑in‑class laboratory practices, ideally from a hospital laboratory or similar diagnostics solution providers.
• A knack for troubleshooting and a commitment to exceeding customer expectations.
• The ability to work independently, manage time effectively, and take ownership of responsibilities.
• A passion for building strong customer relationships to enhance the organization’s reputation and professionalism.
• Experience as a biomedical scientist or application support scientist is highly desirable.
• Willingness to travel within the South region and occasionally stay away from home when required.

Benefits

• A full‑time fixed‑term contract for 12 months with opportunities to grow.
• The chance to work with a highly skilled team and be part of exciting projects in the greater London area, with occasional support for the rest of Southern England.
• An engaging and supportive work environment where contributions are valued.

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