Golf Operations Assistant

Benefits

• Complimentary access to our health club, group exercise classes, and golf facilities.
• Bonus holiday days to reward long tenure.
• Wedding day off (conditions apply).
• Birthday day off (conditions apply).
• A paid Volunteer Day to support causes you’re passionate about (available after one year’s service).
• 70% off meals while on duty and 25% off when off-duty.
• 25% off retail.
• 25% off spa treatments (if booked and taken on the day).
• Discounted membership for a friend or family member (available after probation on a minimum 16 hours per week contract).
• Access to our Employee Assistance Programme, offering support for any challenges you may face.
• Personal development programmes to support growth and the considerable opportunities in our expanding group.
• Cycle to Work scheme for a greener commute.
• Exclusive competition opportunities for team members with a golf handicap.
• Wagestream, offering financial flexibility.
• Free parking.
• Uniform provided.

The Role

We are looking for an enthusiastic and motivated Golf Operations Assistant to manage the daily operations of our Golf Pro Shop, ensuring its smooth and efficient running. You will create attractive merchandising displays to maximise sales and provide excellent customer service in line with The Club Company’s standards.

Key Responsibilities

• Keep the shop well‑stocked, clean and welcoming.
• Work closely with the Golf Operations Manager to meet sales targets and drive the business toward its annual retail budget.
• Manage customer play, process bookings and handle charges for golf buggy usage.
• Promote daily sales and special offers, assist with product selection and operate the point‑of‑sale system.
• Monitor merchandise receipt, assist in selecting tournament products and coordinate with the Course Marshall to ensure efficient operations.
• Provide feedback to senior management.

Qualifications

• Previous experience in a golf shop environment desirable.
• GCSE qualification.

Schedule

• We operate a 7‑day a week business, between 0600 to 2300.
• Shift patterns will vary as per business requirements and encompass all opening hours – weekends and bank holidays.

Equal Opportunities

We embrace diversity and equality, committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome in an inclusive workplace where team members can bring their authentic selves to work.

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