Location: High Wycombe Company: Grant & Stone, Plumbing Job Type: Full‑Time | Permanent
About Grant & Stone Plumbing
Grant & Stone Plumbing provides expert plumbing and heating supplies, with a strong emphasis on customer service and technical support. As part of Independent Builders Merchants Group (IBMG), we deliver specialist focus with dependable backing.
We’re now looking for a reliable and customer‑focused Trade Counter Sales Assistant to join our team at our High Wycombe branch.
What You’ll Be Doing
- Serving trade and retail customers at the counter
- Processing customer orders and enquiries face‑to‑face and over the phone
- Recommending products and solutions to meet customer needs
- Building strong relationships with existing customers and identifying new sales opportunities
- Resolving customer queries and complaints promptly and professionally
- Maintaining strong product and technical knowledge
- Ensuring Health & Safety procedures are followed at all times
- Supporting the branch with general day‑to‑day tasks
What We’re Looking For
- Trade counter or plumbing merchant experience
- DIY, builders’ merchant, or trade background (preferred)
- Full UK driving licence
- Good industry and product knowledge
- Confident communication and customer service skills
- Basic numeracy skills (addition & subtraction)
- Ability to prioritise workload and work with minimal supervision
- Friendly, approachable, and a strong team player
- Willingness to undertake training and develop in the role
Working Hours
Week 1:
- Monday–Friday 07:30-17:15
Week 2:
- Monday–Friday 07:30-17:15
- Saturday 08:00-12:00
What You’ll Get
- Pension & paid holidays
- Training and career development opportunities
- Supportive team environment
- Staff discount on building materials
- Employee Assistance Programme
- Branded uniform provided
Apply Today
If you enjoy working with customers, have trade counter experience, and want to be part of a well‑established and growing business, we’d love to hear from you.
Apply now and join Grant & Stone in delivering excellent service every day.
general skills (diy) knowledge, sales experience preferred.
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