Responsibilities
- Receive B/L instructions from clients, send to back office for entering in the system, monitor
- Obtain UCR from clients and associate to MUCR or raise entry if we complete
- Close MUCR once all secured and check to ensure all are cleared. If not liaise with clients and customs to clear the shipments.
- Chase for missing information i.e. Bill of lading instructions and UCR’s
- Send Draft bills of lading to customers
- Receive amendments from the client, amend bill of lading and resend draft for approval
- Raise invoices and credit notes to overseas agents/offices and customers
- Check Vessels have sailed and send Shipped on board messages to customers.
- Add ROE and sailing date into the file
- Send file to Back Office to complete Final bills and Invoicing, once completed by Back Office we check all is correct.
- Printing original bills of lading, stamp and sign, post to customer
- Complete country advanced filing such as AMS, AFR, ACI, MCPI, ENS
- Liaise with customers and agents through email and telephone
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