Healthcare Support Worker – Sexual Health

Healthcare Support Worker – Sexual Health

Band 3 – 15 hours per week (flexible). Closing date 27 May 2026.

Job Responsibilities

• Support the HIV Clinical Nurse Specialist and consultant in managing a highly complex clinical caseload.
• Accompany patients where clinical support is required.
• Chaperone patients as required.
• Take, record and monitor patient observations – blood pressure, pulse, oxygen saturations, temperature, respirations; calculate and record NEWS 2 and escalated to registered staff as indicated.
• Blood glucose monitoring.
• Undertake asymptomatic sexual health screening directed by the CNS.
• Work within the phlebotomy service when required.
• Respond to patient requests for non‑clinical information.
• Cover reception duties and book appointments where appropriate.
• Assist in transferring patients using correct manual handling techniques.
• Attend to activities of daily living needs of patients (mobility, etc.).
• Report immediately to the nurse in charge of any observed change in a patient’s condition or any concern expressed by a patient about nursing care or medical treatment.
• Answer telephone calls, bleeps and take messages to appropriate personnel.
• Perform clerical duties – reception/telephone duties, stock control, preparing notes (electronic and manual), assist preparation of medical and nursing notes for clinics.

Person Specification

Experience

• Previous experience in a caring environment.
• Experience working within outpatients.
• Previous administration experience.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.

Qualifications

• NVQ Level 3 in Direct Care or equivalent.
• Key Skills literacy/numeracy or equivalent.
• Venepuncture certificate.
• Care certificate.
• NVQ Assessor qualification.

Other Job Requirements

• Ability to undertake manual handling and movement tasks.
• Ability to travel countywide/cross-sites.

Employer

Worcestershire Acute Hospitals NHS Trust

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