Customer Experience Quality & Training Lead

A leading retail company in Liverpool is looking for a Quality & Training Team Manager to oversee the Customer Experience Team. This role involves leading and developing the Quality & Training team, ensuring alignment with leadership models, and designing training programs. Ideal candidates will have leadership experience in contact centers, strong skills in Excel and PowerPoint, and a commitment to customer satisfaction. This position offers competitive compensation and a range of employee benefits.#J-18808-Ljbffr…