Dispensing Optician / Experienced Dispensing Assistant – Marlborough (Full-Time)

Marlborough – Dispensing Optician / Experienced Dispensing Assistant (Full Time including some Saturdays)

Scope

We are looking for a qualified dispensing optician or unqualified experienced dispenser.

Main Responsibilities

• Dispensing spectacles to prescriptions.
• Carrying out collections, adjustments and repairs to spectacles.
• Ensure practice efficiency and compliance with Company procedures.
• Ensure total customer satisfaction with products and services.
• Be an effective motivator, supporting, supervising, training and developing staff.
• Realise the full potential of the practice with regard to patient numbers and sales targets.
• Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.

Personal Specification – Skills, Knowledge and Experience

You will either need to be a Dispensing Optician registered with the GOC or an experienced and competent dispenser for all prescription and lens types. You will also need:

• A Strong background in customer service and commitment to customer care.
• Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams.
• To be able to communicate clearly and concisely, without using jargon or technical language.
• Excellent verbal and written communication skills.
• Listening skills, to ensure you’re giving the customer the best advice.
• Sales experience, and the ability to inspire customer loyalty.
• Teamworking skills, and the ability to lead and motivate staff.
• A flexible approach to work and the ability to adapt to change.
• Self-motivation.
• Attention to detail.
• The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
• Positive and outgoing.
• Flexibility – able to be flexible on days worked and providing cover to other practices.
• Well-presented and professional.

#J-18808-Ljbffr…