Import Operator

Import Operator – Felixstowe

£32-35K

• 25 days annual leave + Bank Holidays
• Hours: 8:30-5pm
• Company pension scheme
• Free parking
• Cycle to work scheme
• Mental Health scheme
• Company events

Join a Global Logistics Powerhouse! Ready to move your logistics career full speed ahead? Join a fast‑paced, fun, and friendly team with over 150 years of logistics expertise delivering global supply chain solutions, including:

• Multi-modal freight forwarding
• Air freight & sea freight
• Warehousing & fulfilment
• Import & export logistics
• Worldwide shipping solutions

We’re looking for an experienced Import Operator to join the busy Felixstowe office — where no two days are the same (and the coffee disappears fast ).

What You’ll Be Doing

As an Import Operator, you’ll keep cargo moving smoothly across the globe while juggling paperwork like a logistics ninja.

Your Daily Cargo Mission

• Load and manage import jobs
• Liaise with customers, hauliers & carriers
• Handle Bills of Lading & shipping documentation
• Process invoices and job administration
• Work with INCO Terms like a pro
• Use systems including Destin8, CNS, Excel & Teams
• Keep shipments on track and customers happy
• Support the operations team with day‑to‑day logistics tasks

No customs clearance knowledge needed — they won’t throw you into the deep end without a life jacket.

What We’re Looking For

Essential Skills & Experience:

• 2+ years in logistics, shipping, freight forwarding, or operations
• Knowledge of Bills of Lading & shipping documents
• Understanding of INCO Terms
• Experience using Destin8, CNS, Excel & Teams
• Strong communication skills with customers and transport partners
• Ability to stay calm when the inbox explodes at 4:55pm

Bonus Points

• FCL Forward Office experience
• Container shipping knowledge
• Import operations background within freight forwarding

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