Client Accounts Assistant

Client Accounts Assistant – Full‑time, permanent. Location: Salford, Manchester. Standard work week Monday to Friday, no weekend work.

Salary range: £24,000 – £25,000.

Responsibilities

• Receipting rental payments to our system.
• Processing deposit returns to tenants.
• Account reconciliation and bookkeeping.
• Facilitating quarterly NRL Tax payments to HMRC.
• Bookkeeping and recording NRL landlords.
• Managing and submitting portfolio landlord reports.
• Ensuring building insurances are recorded correctly and facilitating payments to insurance brokers.
• Managing Service charge payments on behalf of the landlords.
• Responding to all Landlord queries for our South Manchester portfolio.
• Liaising with other departments within Property Management and the wider company with regard to the client account.
• Liaising with Government Deposit Schemes and Client Account Manager to add and release deposits correctly.
• Ensuring information required from tenants, landlords and outside agencies is detailed accurately on relevant database systems.
• Assisting with other areas of the Property Management Department as the business requires.

Qualifications / Skills

• Excellent Customer Service Skills.
• Articulate thinker.
• Great communicator.
• Proficient in Word & Excel.

Benefits

• Smart spending app – discounts at over 900 retailers.
• Wellbeing centre with resources for physical and mental health.
• Employee Assistance Programme – free counselling support sessions.
• Smart Tech Scheme – access to gadgets and appliances.
• Cycle2Work Scheme – company cycling program.
• Enhanced Family Friendly Leave for maternity, paternity, adoption and IVF.
• Competitive base pay with incentive commission and performance bonuses.
• Pension scheme.
• Professional development funding for qualifications.
• Employee socials.

We welcome applicants of all nationalities, backgrounds, abilities and perspectives.

#J-18808-Ljbffr…