Retail Artist

Position Summary

As a true ambassador for Fenty Beauty by Rihanna in Harvey Nichols, the Retail Artist role will contribute to both personal and counter sales targets through demonstrating artistry, delivering excellent customer service, using selling skills, and product knowledge to engage, inspire and empower customers with the Fenty Beauty by Rihanna line.

Responsibilities

• Personally contribute to the achievement of brand goals and sales targets.
• Model respect, initiative, enthusiasm, and flexibility at all times; represent the brand in a professional and ethical manner at all times, following all Kendo, brand and Harvey Nichols guidelines.
• Build effective, positive and collaborative relationships quickly with team and store partners.
• Build a loyal clientele base to drive sales through strong make‑up artistry skills, excellent selling and service skills resulting in a flawless customer experience.
• Demonstrate an in‑depth/fluent knowledge of makeup to advise customers on the best products to suit their needs and on its main features or properties.
• Attend initial brand training and any other training offered to remain current/updated on latest trends, products and offerings.
• Actively contribute to the consistent delivery of housekeeping and high presentation & visual merchandising standards.
• Maintain excellent personal grooming standards.

Qualifications

• Previous experience working in a department store environment with a prestige or artistry brand is essential.
• At least 1 year retail experience and a proven track record in a beauty selling environment.
• Accomplished high‑level make‑up artistry background.
• Demonstrated experience building a clientele portfolio.
• Excellent communication skills and ability to listen effectively.
• Strong interpersonal skills to build rapport with customers.
• Excellent organization skills.

Profile

PERSONAL ATTRIBUTES: Empathetic and inclusive, confident and professional. Must have an informed interest in and demonstrate a real passion for beauty. Someone who is adaptable and flexible. Demonstrates a drive for results. Conducts self in a professional and courteous manner to maintain a positive brand image. Must be able to speak knowledgeably about Rihanna.

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