Retail Shift Lead: Inspire Service & Team Success

Company: Tesco UK
Apply for the Retail Shift Lead: Inspire Service & Team Success
Location: Northwich
Job Description:

Availability Window

  • Wed: 14:30 to 23:00
  • Sat: 14:30 to 23:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Responsibilities

  • Leading the team to deliver a great experience for customers in-store.
  • Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
  • Building positive, inclusive relationships that help colleagues perform at their best.
  • Confidently leading the store in the Manager’s absence.
  • Making balanced, flexible decisions and adapting well to change.
  • Coaching colleagues, giving feedback and role modelling great service.
  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Qualifications

  • Experience working in a team lead or management position in a fast‑paced retail environment.
  • Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
  • Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
  • A clear communicator, using a variety of methods to keep the team well informed.
  • A natural leader who motivates and inspires the team to deliver outstanding results.

EEO Statement

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

Disability Confident Leader

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please see the statement.

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Posted: June 1st, 2026