Corporate Systems Support Assistant

Corporate Systems Support Assistant – salary £27,254 – £30,024 per year. Working pattern: full time, hybrid working available. Location: Lincoln. Closing date: Sunday 14 June 2026.

Responsibilities

• Act as front‑line support for Corporate Systems, handling phone and portal‑based queries.
• Investigate and resolve issues, or appropriately escalated them, ensuring all necessary detail is documented.
• Maintain accurate records of tickets, resolutions and common issues.
• Assist with data cleansing and uphold system integrity.
• Manage Training Record & Access Control.
• Contribute to ongoing service improvements and support the organisation’s transformation agenda.

Qualifications

• Strong communication skills – confident speaking with colleagues and customers at all levels.
• Methodical with great attention to detail and the ability to juggle multiple priorities.
• Proactive team player who can also work independently with minimal supervision.
• Good IT skills, including confident use of Excel.
• Experience with core business systems, ideally Mosaic social care case management system or Business World ERP system (or equivalent).
• Fluency duty: fluent spoken English essential.
• Recruitment is restricted to UK citizens or nationals who have the right to work in the United Kingdom; visa sponsorship is not available for this role.

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