Water Asset Technician: Field Maintenance & Standby

An exciting opportunity has become available for a proactive and safety-focused Strategic Asset Technician to join our team in Bournemouth on a full time, permanent basis. You’ll play a key role in maintaining our assets, supporting operational activities, and ensuring we continue to deliver high-quality drinking water and excellent customer service. This is a varied, hands‑on role that involves planned and reactive work, problem‑solving, and occasional participation in standby and call‑out rotas.

What You’ll Be Doing:

• Follow all Health, Safety & Security policies and standards at all times.
• Carry out maintenance tasks on a wide range of network assets, including service reservoirs, pressure reducing valves, network fittings and pumping stations.
• Plan and deliver routine and reactive reservoir cleaning.
• Use inspection tools such as CCTV and ROV equipment.
• Work in line with all QMS procedures and maintain up-to-date knowledge of them.
• Ensure environmental protection requirements are met during maintenance activities.
• Support supply interruption mitigation techniques, both in planned and reactive situations, including out-of-hours deployment.
• Contribute to wider water distribution operations such as trunk main walking, mains flushing, and non-highway excavations for leaks or asset access.
• Undertake valve and fitting servicing and replacements.
• Prevent contamination during all tasks and know how to respond in the event of an incident.
• Participate in call‑out and standby rotas as required.
• Maintain positive relationships with customers, colleagues, public authorities and other stakeholders through high levels of customer service.
• All of the above will require you to work at height and in confined spaces.

What We’re Looking For:

• A good standard of education, including GCSE Grade C or above (or equivalent) in English and Maths.
• EUSR Water Hygiene Certificate – if you don’t currently hold this certificate, we will support you to gain it.
• Ability to deliver work to regulatory deadlines, including reporting requirements.
• A flexible, adaptable approach to daily tasks, with the ability to respond quickly to incidents.
• Ability to maintain buildings and structures.
• A background in delivering high‑quality internal and external customer service.
• Familiarity with GIS systems and related digital tools.
• Experience in utilities, pipeline construction or street works.
• Due to the nature of standby and call‑out duties we ask that you can reach the operational area within approximately 45 minutes; if you are unsure we are happy to discuss this with you.

What’s In It For You?

• Generous holiday allowance plus bank holidays.
• A discretionary bonus.
• Competitive contributory pension.
• Share‑save scheme.
• Various health benefits.
• Well‑being support programmes.
• A range of group discounts.
• Cycle to work scheme.
• Financial support services.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

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