The ExtraCare Charitable Trust are currently recruiting a Facilities Maintenance Assistant at their New Oscott Village location.
This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment.
As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs and general fault‑finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections and general building upkeep to ensure the village remains safe, compliant and well maintained for residents, visitors and staff.
Working as part of a supportive and customer‑focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare’s mission of delivering “better lives for older people”.
This opportunity would suit a reliable, proactive and hands‑on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.
Role Details
- Role: Facilities Maintenance Assistant
- Type: Permanent
- Hours: 37.5 hours per week
- Salary: £27,631.50
- Location: Birmingham, West Midlands, B23 5LD
Benefits
- 33 days annual leave (FTE) pro‑rata for part time
- Buy and sell holiday
- Free life insurance
- Cycle2work scheme
- Attendance reward
- Free use of on‑site gym
- Up to 9% employer pension contribution (5% employee)
- Blue Light Card discounts
- Enhanced maternity and paternity allowance
Responsibilities
- Carry out planned preventative maintenance, reactive repairs and statutory compliance checks across the village.
- Perform health and safety inspections, life‑critical system testing and daily operational checks in line with legislation and company procedures.
- Ensure repair requests are prioritised, completed within target timescales and delivered to a high standard.
- Support the management of void properties, including water safety checks, flushing routines and general repairs.
- Work alongside contractors to ensure safe working practices, compliance with risk assessments and quality workmanship.
- Provide general handyman support to residents, including minor repairs and furniture assembly where required.
- Maintain accurate maintenance records, raise purchase orders and report defects using company systems.
- Assist with staff induction, fire safety training, risk assessments and resident queries or complaints.
- Conduct regular site inspections to identify hazards and maintain a safe, clean and compliant environment.
- Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence.
Qualifications and Person Specification
- Ideally a facilities background in a multi‑dwelling building.
- Skills in carpentry and plumbing.
- Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis.
- Ability to take responsibility for the repairs and maintenance service with your team on site.
- Working knowledge of MS Word and Excel to maintain a system for logging maintenance requests.
- Reliable, punctual and able to work unsupervised.
- Strong communication skills including empathy.
- Excellent attention to detail.
- Committed to health and safety; COSHH or IOSHH desirable.
ExtraCare is committed to creating a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
ExtraCare does not participate in the current UK Visa Sponsorship scheme and would not be able to facilitate sponsorship.
ExtraCare reserves the right to close this advertisement early.
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