Administrator / Logistics Administration Assistant & Coordinator (AWDO-P14736) in Brentford)

Administrator / Logistics Administration Assistant & Coordinator

SALARY: £27,500 to £31,000 per annum

LOCATION: Brentford, West London (Office Based)

JOB TYPE: Full‑Time, Permanent

WORKING HOURS: Monday to Friday, 8:30 am – 5 pm

JOB OVERVIEW

We have a fantastic new role supporting Field Engineers. You will coordinate scheduling, customer service, office and warehouse operations, with responsibilities across booking site visits, fleet administration, reporting and general business support. This role offers training and growth in an established healthcare sector organisation.

RESPONSIBILITIES

• Monitor and respond to emails, ensuring efficient handling.
• Maintain accurate project information and provide updates to relevant teams.
• Take phone calls as a secondary contact and provide professional customer service.
• Carry out general office duties and support management requests.
• Update the training matrix for the previous day’s jobs.
• Act as a communication hub between Engineering Teams and Ordering and Quotes Departments.
• Book and schedule Engineers for site visits.
• Submit daily, weekly and monthly reports.
• Manage repairs, installations and planned preventative maintenance schedules.
• Monitor MOT, repairs, maintenance and road tax for company vehicles.

CANDIDATE REQUIREMENTS

• Excellent oral and written English communication skills.
• Computer literate with Microsoft Office/365 (Word, Excel, Outlook).
• Punctual with exceptional time‑management skills.
• Ability to prioritise tasks and manage a varied workload.
• Team‑work ability to work effectively as part of a team and independently.
• Excellent customer service skills with a polite and professional telephone manner.

JOB REF: AWDO‑P14736

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