Customer Engagement Advisor

Are you a customer service superstar with a flair for sales?

We’re seeking dynamic individuals to join our client’s fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure.

What you’ll do:

• Provide world‑class customer service through inbound calls
• Achieve sales targets while creating memorable customer experiences
• Expand your skills by working across different channels (Twitter, Webchat)
• Interact with customers face‑to‑face in English and French terminal buildings
• Benefit from comprehensive training and ongoing support

What you’ll need:

• A passion for customer service and sales
• Excellent communication and interpersonal skills
• A positive, can‑do attitude
• Strong computer and data entry skills
• Ability to work efficiently and follow procedures
• Proven sales experience
• Strong problem‑solving abilities

What we offer:

• Competitive salary starting at £(phone number removed) with enhanced weekend rates
• Comprehensive training and development opportunities
• Free parking and discounted travel
• Discounts at various retail outlets

Join our client’s dynamic team and help them provide the quickest, easiest, and most eco‑friendly way to cross the Channel.

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