Resident Services Assistant – PBSA – London

Location: London, E2 8HJ

Job Type: Temporary

Duration: Tuesday 26 May – 10 July

Days: Monday – Friday

Hours: 1.00pm – 6.00pm

Rate: £13.50 per hour

Overview

Simon Lincoln Recruitment Solutions are currently recruiting for a temporary Resident Services Assistant to support a busy student accommodation site based in London, E2.

This is a front facing role supporting residents, visitors and the onsite management team during a busy operational period. The successful candidate will provide excellent customer service, assist with day to day administration and help maintain a welcoming environment across the property.

Key Duties & Responsibilities

• Providing front desk and reception support to residents and visitors
• Delivering excellent customer service at all times
• Managing incoming calls, emails and resident enquiries
• Assisting with parcel management and resident check ins
• Supporting the onsite team with administration duties
• Monitoring communal areas and reporting maintenance issues where required
• Maintaining accurate records and updating internal systems
• Supporting the smooth day to day operation of the accommodation site

Skills & Experience

• Previous customer service, reception or resident services experience preferred
• Strong communication and interpersonal skills
• Professional and approachable manner
• Good administration and organisational skills
• Comfortable working in a fast paced environment
• Confident using Microsoft Office and internal systems
• Experience within PBSA, hospitality, property or accommodation sectors would be advantageous

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